What is the correct order of response for Direct Support Professionals (DSP) in cases of potential maltreatment?

The correct sequence of actions for Direct Support Professionals in potential maltreatment cases is essential for ensuring the safety and wellbeing of individuals and complying with legal and ethical standards. The correct order of response — care for distress, seek details, report, and document — starts with addressing the immediate needs of the individual who may be in distress. This prioritization ensures that the individual's physical and emotional safety is addressed first.

After providing care, seeking details allows the DSP to gather relevant information about the situation. This step is important for understanding the context and severity of the potential maltreatment, which can inform further actions and reporting requirements. Once the immediate care is given and information is gathered, the DSP must report the suspected maltreatment to the appropriate authorities or designated personnel. Finally, documenting the entire incident and actions taken is crucial for accountability, legal protection, and future reference, ensuring a clear record of what transpired.

This approach fosters a thorough and responsible response, aiming to protect the vulnerable individuals supported by Direct Support Professionals while meeting organizational and regulatory obligations.