What should not be included in a staff communication log?

The communication log is a professional tool designed to document relevant and constructive information regarding the care and support of individuals served. It should focus on matters that are beneficial to the individuals' well-being and the service environment.

Including complaints about other staff can foster negativity and may lead to a toxic work environment. This type of information is not constructive for the team or the individuals being supported; rather, it detracts from the primary goal of providing optimal care. Staff communication logs should primarily document progress made by individuals, important changes in schedules, and issues needing attention that directly impact the quality of service. By keeping the log focused on positive and actionable items, the team can maintain a supportive and effective working atmosphere, which ultimately benefits those being served.